Website Terms of Service

These Website Terms of Service (the “Website Terms”) govern access to and use of the Built for Business public website, landing pages, online forms, scheduling pages, publicly available resources, demonstrations, chat tools, and related online features that link to these Website Terms. Please read them carefully.

1. WHO WE ARE AND WHAT THESE WEBSITE TERMS COVER

1.1 Contracting Entity

The website and covered online features are operated by Built by Shah LLC, a California limited liability company doing business as Built for Business (“Built for Business,” “Built by Shah,” “Company,” “we,” “us,” or “our”).

Built for Business is a trade name and not a separate legal entity. Obligations attributed in these Website Terms to Built for Business are obligations of Built by Shah LLC only.

1.2 Covered Website and Online Features

These Website Terms apply to:

1. the primary Built for Business marketing website located at builtforbiz.io;
2. Built for Business landing pages, campaign pages, contact pages, scheduling pages, and resource pages that link to these Website Terms;
3. public forms used to request information, schedule a consultation, download a resource, submit an application, join a waitlist, or otherwise contact Built for Business;
4. public demonstrations, calculators, assessments, chat functions, AI-assisted tools, videos, webinars, downloads, and other online materials that link to these Website Terms; and
5. the sign-in or entry pages for a Built for Business Portal, solely to the extent those pages are not governed by a separate accepted agreement.

Together, these are called the “Website.”

1.3 These Terms Are Separate From Client Service Agreements

The Website provides information about services that Built for Business may offer, including managed websites, hosting, SEO, AEO, lead-management features, messaging, automation, Google Ads management, Signature CRM services, and other current or future business services.

Visiting the Website, submitting a form, scheduling a consultation, viewing a demonstration, receiving marketing material, or discussing a possible service does not enroll a person or business in a paid service and does not obligate Built for Business to accept an engagement.

Paid or managed services require a separate written or electronic Service Agreement accepted by Built for Business and the applicable client. A Service Agreement may incorporate the Built for Business Master Client Service Terms and may include a package agreement, advertising-management agreement, CRM agreement, statement of work, schedule, order form, or other service-specific document.

If these Website Terms conflict with a valid Service Agreement concerning a purchased service, the Service Agreement and its incorporated contract documents control that purchased service. These Website Terms continue to govern use of the public Website to the extent they do not conflict.

1.4 Privacy Policy

The Built for Business Website Privacy Policy explains how we collect, use, disclose, and retain Personal Information through the Website and related direct interactions. It is incorporated into these Website Terms by reference for notice purposes but does not create a contractual warranty beyond rights required by Applicable Law.

1.5 Definitions

In these Website Terms:

1. “Applicable Law” means a law, regulation, binding court order, or governmental requirement that lawfully applies to the relevant person, conduct, or information.
2. “Content” means text, graphics, designs, photographs, audio, video, interfaces, downloads, articles, reports, examples, software, code, data, and other material made available through the Website.
3. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an identified or identifiable person or household, subject to the definitions and exclusions under Applicable Law.
4. “Portal” means any nonpublic client, user, lead-management, billing, support, reporting, communications, or account interface made available by or through Built for Business.
5. “Service Agreement” means a written or electronic agreement, order, schedule, statement of work, or other contract accepted by Built for Business and a client for paid or managed services, together with the documents it validly incorporates.
6. “Third-Party Service” means a website, platform, application, account, network, integration, provider, software, data source, or service not owned and controlled by Built for Business.
7. “User,” “you,” or “your” means the person who accesses or uses the Website and any business or legal entity on whose behalf that person acts.
8. “User Submission” means information, text, files, prompts, messages, data, feedback, media, documents, or other material a User submits, uploads, sends, or makes available through the Website.

2. ELI­GI­BIL­ITY, BUSINESS USE, AND ACCEP­TANCE

2.1 Intended Audience

The Website is intended principally for business owners, business personnel, professionals, and other persons evaluating or using business services. It is not directed to children and is not intended to offer paid services for personal, family, or household use.

You must be at least eighteen years old and legally capable of entering into a binding agreement to use any feature that requires acceptance, submission, scheduling, account creation, or authorization.

2.2 Acceptance of These Website Terms

You accept these Website Terms by:

1. clicking an unchecked checkbox, button, or electronic control that states that you agree to these Website Terms;
2. creating an account or accessing a restricted feature after being presented with these Website Terms;
3. submitting a form, scheduling a meeting, downloading restricted Content, or using an interactive feature that clearly states that submission or use is subject to these Website Terms; or
4. continuing to use the Website after receiving reasonably conspicuous notice that these Website Terms apply, to the extent that method creates enforceable assent under Applicable Law.

When affirmative acceptance is presented, do not proceed unless you agree. Your use of a purely informational public page does not by itself create a paid-service relationship.

2.3 Authority to Act for a Business

If you use the Website for or on behalf of a corporation, limited liability company, partnership, nonprofit, sole proprietorship, employer, client, or other organization, you represent and warrant that:

1. you are authorized to act for that organization in connection with the Website activity you undertake;
2. the information and instructions you provide are within your authority;
3. you may lawfully provide any business information, contact information, records, materials, and account access you submit; and
4. the organization agrees to these Website Terms to the extent your acceptance purports to bind it.

If you lack authority to bind the organization, you remain responsible for your own conduct and must not represent that you possess authority you do not have.

2.4 Accurate Information

You agree to provide materially accurate, current, and complete information when using a form, scheduling page, application, account, or interactive feature. You must not impersonate another person or business, use misleading contact information, falsify authority, or submit information for an unlawful or deceptive purpose.

We may rely on information and instructions submitted through the contact methods and accounts you provide until we receive and have a reasonable opportunity to act on a correction.

2.5 Electronic Transactions and Records

You consent to conducting Website-related transactions and communications electronically. Electronic checkboxes, signatures, confirmations, timestamps, authentication records, and similar electronic acts may be used to establish acceptance, attribution, consent, and activity to the extent permitted by Applicable Law.

You are responsible for maintaining a valid email address, compatible device, Internet access, and software reasonably necessary to receive, save, and review electronic records. You may request a retainable copy of these Website Terms using the contact information in Section 18.

2.6 Additional Terms for Particular Features

A particular form, download, event, promotion, Portal, communication program, demonstration, or feature may display additional terms. Those additional terms apply to the identified feature. If they directly conflict with these Website Terms, the more specific additional terms control for that feature unless they state otherwise.

3. WEBSITE INFOR­MATION, SERVICE DE­SCRIP­TIONS, AND NO AUTO­MATIC EN­ROLL­MENT

3.1 Informational Purpose

Website Content is provided for general business and informational purposes. It may describe problems, strategies, methods, technology, services, possible features, examples, or outcomes at a high level.

Website Content is not legal, tax, accounting, investment, employment, privacy, regulatory, accessibility, cybersecurity, or other professional advice. You should consult qualified advisers for requirements applicable to your business, location, industry, customers, communications, advertising, data, and Website.

3.2 Service Descriptions Are Not Standalone Offers

A Website description, headline, call to action, advertisement, demonstration, comparison, price reference, estimated timeline, package summary, guarantee summary, testimonial, case study, or invitation to contact us is not a binding offer by itself.

Built for Business may:

1. request additional information;
2. verify identity, authority, business eligibility, compliance, technical feasibility, or payment;
3. change or withdraw a proposed service before a Service Agreement is accepted;
4. decline a prospective client or project for any lawful reason; and
5. require a separate Service Agreement, payment, onboarding, access, or other condition before work begins.

3.3 Separate Written Commitments Control

The exact scope, Fees, billing dates, service period, deliverables, guaranteed metric, refund right, cancellation process, ownership, data handling, hosting, support, account access, and other obligations for a purchased service are determined only by the applicable signed or electronically accepted Service Agreement and incorporated contract documents.

No Website statement expands a Service Agreement unless the Service Agreement expressly incorporates that exact statement or the Parties later accept a valid amendment.

3.4 No General Performance Promise

Unless a separately accepted Service Agreement contains a specific written guarantee, Built for Business does not promise or warrant:

1. a search ranking, AI recommendation, map placement, impression level, traffic amount, lead volume, lead quality, appointment, sale, revenue, profit, return on investment, conversion rate, cost per lead, or advertising result;
2. that a Website, campaign, CRM, Portal, automation, message, integration, or feature will produce a particular business outcome;
3. that a third-party platform will approve, rank, recommend, deliver, verify, host, or continue any account, content, advertisement, number, message, or integration; or
4. that a prior client result, example, projection, forecast, estimate, case study, testimonial, or demonstration will be reproduced.

3.5 Testimonials, Case Studies, and Examples

Testimonials, reviews, case studies, sample work, and performance examples describe individual experiences or illustrative scenarios. Results vary based on the business, market, budget, competition, offer, data, website, account history, client cooperation, sales process, staffing, platform changes, and other conditions.

Unless expressly stated, an example is not a representation that every depicted feature is included in every service or that every User will achieve the depicted result.

3.6 Website Accuracy and Changes

We aim to present useful information but do not guarantee that every Website statement is complete, current, error-free, or suitable for a particular purpose. Services, features, providers, availability, eligibility, pricing, examples, and Content may change.

We may correct errors, update Content, remove material, change navigation, limit access, or modify the Website at any time without creating an obligation to preserve an earlier version, except where Applicable Law or an accepted agreement requires otherwise.

3.7 No Professional or Fiduciary Relationship

Using the Website, receiving general information, or communicating before a Service Agreement is accepted does not create an attorney-client, accountant-client, fiduciary, partnership, joint venture, franchise, employment, or agency relationship.

4. ACCOUNTS, PORTAL ENTRY, AND SECURITY

4.1 Account Availability

Some Website features may allow or require an account, invitation, access link, authentication method, or Portal sign-in. We may determine eligibility, require verification, change account methods, limit features, or decline or revoke access subject to an applicable Service Agreement and Applicable Law.

Creating a Website or Portal account does not, by itself, purchase a service or grant rights beyond the features made available to that account.

4.2 Account Information and Credentials

You must provide accurate account information and keep it current. You are responsible for:

1. protecting passwords, access links, authentication codes, email accounts, devices, and recovery methods;
2. using multifactor authentication when available;
3. limiting access to authorized persons;
4. promptly removing or reporting a former or unauthorized user; and
5. promptly notifying us of suspected compromise, impersonation, or unauthorized activity.

You must not sell, transfer, share, lease, publish, or expose account credentials or allow an unrelated person to use an account assigned to you.

4.3 Activity Through Your Account

To the extent permitted by Applicable Law, you are responsible for activity conducted through your account, designated email, device, or authentication method until you report suspected unauthorized access and we have a reasonable opportunity to act.

We may rely on instructions from an authenticated account or a person reasonably presented as an authorized representative. We may require additional verification before processing a sensitive request.

4.4 Protective Actions

We may reset credentials, require authentication, restrict permissions, suspend a session, block traffic, preserve logs, disable an integration, or take another reasonable action without advance notice when we believe it is necessary to protect Users, data, accounts, providers, the Website, or Built for Business.

4.5 Portal and Client Data

Nonpublic Portal use, Client Data, service administration, messaging, hosting, billing, and support may be governed by a separate Service Agreement, Master Client Service Terms, Privacy Policy, data-processing agreement, or other accepted terms. If you are an authorized user of a client account, the client controls your authorization and may be responsible for your use.

5. FORMS, SCHED­UL­ING, AND COM­MU­NI­CA­TIONS

5.1 Contact and Consultation Requests

When you submit a contact form, request a consultation, schedule a meeting, request information, download a resource, or otherwise contact us, you authorize us to use the information you provide to:

1. respond to the request;
2. verify the person, business, need, eligibility, and authority involved;
3. schedule, confirm, reschedule, and conduct communications;
4. prepare for a consultation, demonstration, proposal, or onboarding process;
5. maintain records of the interaction;
6. protect against fraud, misuse, and security threats; and
7. send communications otherwise authorized by your selections, relationship, or Applicable Law.

Submitting a request does not guarantee a response, meeting, proposal, acceptance, availability, or service relationship. Communications remain subject to your channel-specific choices and Section 5.3; this paragraph is not a general marketing opt-in.

5.2 Email Com­mu­ni­ca­tions

You authorize us to send transactional or relationship emails reasonably connected with your request, scheduled meeting, account, security, document, proposal, application, or service discussion.

If you separately subscribe to marketing emails or Applicable Law otherwise permits them, we may send news, resources, offers, service information, or other promotional email. You may unsubscribe from promotional email through the link in the message or another stated method. An unsubscribe request does not stop nonmarketing messages reasonably necessary to respond to you, administer an account or agreement, protect security, or comply with law.

5.3 Telephone, SMS, and Similar Com­mu­ni­ca­tions

The Website meeting-request form requires a U.S. phone number for follow-up about your request, including a manual call or voicemail where permitted. The form displays a submission agreement with links to these Website Terms, our Privacy Policy, and our SMS Program Terms. By submitting after that notice, you agree to receive nonmarketing texts from Built by Shah LLC dba Built for Business about your inquiry, including related follow-up, scheduling, confirmations, and meeting reminders, at the number provided.

The SMS Program Terms govern those messages. Messages may recur and use automated technology. Message frequency varies. Message and data rates may apply. Consent is not a condition of purchasing goods or services. For help with a meeting request or communication preferences, contact support@builtbyshah.com.

Submitting the meeting-request form does not authorize promotional text campaigns, WhatsApp marketing, automated marketing voice calls, or unrelated messages. We obtain any separately required permission before using those channels or purposes. Providing a number without the disclosed submission agreement, or accepting these Website Terms outside that form, does not by itself grant SMS consent.

5.4 SMS Opt-Out and Help

For Built for Business SMS programs that support reply messaging, you may opt out by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE, or by using another reasonable method that clearly communicates your request. We may send one nonmarketing confirmation message after an opt-out request.

You may reply HELP for available assistance or email support@builtbyshah.com. We honor the scope of your revocation and Applicable Law; tell us if you want to stop all texts to a number. A necessary or nonmarketing purpose does not itself authorize texts covered by a revoked permission. Where lawful, we may use another available channel for necessary communications. A permitted opt-out confirmation does not renew your permission or enroll you in another program.

Carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may be affected by device settings, filtering, carrier systems, telephone-number status, provider outages, and other conditions beyond our control.

5.5 WhatsApp and Other Messaging Channels

If you initiate or agree to communicate through WhatsApp, iMessage, social-media messaging, or another third-party channel, you authorize responsive and relationship communications through that channel. The provider's terms and privacy practices also apply. An ordinary inquiry or responsive conversation is not blanket permission for WhatsApp marketing. Promotional or recurring messaging requires the applicable opt-in, and you may ask us to stop those messages through that channel or the support contact in Section 18.

Do not use an informal messaging channel to send highly sensitive information, payment-card data, passwords, government identifiers, protected health information, or a formal legal notice. A WhatsApp, text, social-media, or ordinary chat message is not a formal contract amendment, guarantee claim, cancellation of a paid service, or legal notice unless the applicable accepted agreement expressly recognizes that method or Built for Business records and confirms the action through an authorized process.

5.6 Scheduling Tools and Meetings

Scheduling availability is informational and may change. We may accept, decline, reschedule, shorten, or cancel a meeting. You agree to provide accurate scheduling information and to cancel or reschedule when you cannot attend.

To the extent permitted by Applicable Law and with any notice or consent required, calls or meetings may be recorded, transcribed, summarized, or processed by service providers or AI-assisted tools for training, quality, note-taking, security, documentation, and follow-up. If you do not consent to a disclosed recording, notify us before the recording begins; we may use an unrecorded alternative or decline to continue through that method.

5.7 Com­mu­ni­ca­tions Are Not Contract Amendments

Sales calls, emails, texts, WhatsApp messages, chats, meeting notes, and scheduling communications may document discussions but do not create or amend a paid service commitment unless they satisfy the amendment requirements of an accepted Service Agreement.

6. ACCEPT­ABLE USE AND PRO­HIB­ITED CONDUCT

6.1 Lawful and Authorized Use

You may use the Website only for lawful purposes, in accordance with these Website Terms, and in a manner that does not interfere with the Website, another User, a provider, or Built for Business.

6.2 Prohibited Conduct

You must not, directly or indirectly:

1. violate Applicable Law, another person's rights, a contractual restriction, or a provider rule;
2. impersonate a person or business, misstate authority, submit false information, or engage in fraud or deception;
3. access or attempt to access an account, system, data set, credential, administrative interface, or restricted area without authorization;
4. probe, scan, test, benchmark, monitor, or attempt to discover a vulnerability, source code, nonpublic prompt, model instruction, architecture, security control, or authentication mechanism without prior written authorization;
5. bypass a rate limit, access control, robots instruction, technical restriction, usage restriction, or security measure;
6. introduce malware, ransomware, spyware, malicious code, corrupted data, denial-of-service traffic, or another harmful component;
7. scrape, crawl, spider, harvest, download in bulk, mirror, frame, index, or use automated means to collect Website Content or Personal Information except through a search engine's ordinary public indexing or with prior written permission;
8. use the Website or Content to train, fine-tune, evaluate, benchmark, build, or improve a competing model, website, service, dataset, product, or business without prior written permission;
9. reproduce, republish, sell, license, distribute, publicly display, or create unauthorized derivative works from Website Content;
10. submit unlawful, infringing, defamatory, deceptive, harassing, threatening, discriminatory, obscene, exploitative, or privacy-invasive material;
11. collect, expose, or misuse another person's Personal Information;
12. send spam, unauthorized advertising, chain messages, bulk solicitations, or unlawful communications;
13. interfere with operation, overload infrastructure, manipulate metrics, create fraudulent activity, or disrupt another User;
14. use the Website to develop, advertise, facilitate, or procure an unlawful, dangerous, or abusive activity;
15. falsely state or imply sponsorship, affiliation, endorsement, certification, partnership, or approval by Built for Business; or
16. assist another person in doing any of the foregoing.

6.3 Restricted Data

Unless a particular feature and accepted agreement expressly support it, you must not submit:

1. full payment-card numbers, security codes, banking credentials, or authentication secrets;
2. Social Security numbers, passport numbers, driver's-license images, or other high-risk government identifiers;
3. protected health information or medical records;
4. biometric templates, precise authentication data, or highly sensitive location information;
5. children's Personal Information;
6. data subject to special government-security, export-control, education, financial-institution, or criminal-justice requirements; or
7. another person's confidential or regulated information without authorization and a supported lawful basis.

6.4 Enforcement

We may investigate suspected misuse and may block traffic, remove or quarantine a submission, suspend access, preserve evidence, contact a provider, notify an affected party, or report suspected unlawful conduct to appropriate authorities when reasonably necessary.

We are not obligated to monitor every submission or activity and do not assume responsibility merely because we have the technical ability to review it.

7. USER SUB­MIS­SIONS, FEEDBACK, AND COM­MU­NI­CA­TION CONTENT

7.1 Your Responsibility for User Submissions

You retain whatever rights you lawfully hold in your User Submissions. You represent and warrant that:

1. you own or have all permissions necessary to provide them;
2. their submission and our authorized use will not violate Applicable Law, confidentiality, privacy, publicity, intellectual-property, employment, contractual, or other rights;
3. they are materially accurate for the purpose submitted; and
4. they do not contain malicious code or prohibited data.

7.2 License to Process a Submission

You grant Built for Business and its affiliates, personnel, contractors, and providers a worldwide, nonexclusive, royalty-free license to host, copy, transmit, format, adapt, analyze, display, reproduce, and otherwise process a User Submission as reasonably necessary to:

1. operate the Website and provide the requested feature;
2. respond to you and evaluate a potential engagement;
3. perform a demonstration or prepare a proposal at your request;
4. maintain security, prevent misuse, and troubleshoot;
5. comply with law and enforce these Website Terms; and
6. create deidentified or aggregated information that does not reasonably identify you or another person.

This license does not transfer your ownership and is limited by the Privacy Policy, any applicable confidentiality obligation, and Applicable Law.

7.3 No Confidential Relationship Before Agreement

Do not submit a trade secret, privileged material, highly sensitive information, or information subject to a confidentiality duty unless Built for Business has expressly agreed in writing to receive it through the selected method.

An unsolicited submission does not create an attorney-client, fiduciary, confidential, exclusive, or other special relationship. This Section does not eliminate confidentiality obligations contained in a separately accepted agreement or imposed by Applicable Law.

7.4 Feedback

If you provide an idea, suggestion, request, concept, correction, or other feedback about the Website or our services, you grant Built for Business a perpetual, irrevocable, worldwide, transferable, sublicensable, royalty-free right to use, modify, commercialize, and incorporate that feedback for any lawful purpose without compensation or attribution.

This feedback license does not authorize us to publicly disclose your Personal Information or confidential business information merely because it accompanied feedback.

7.5 Public Submissions

If a feature clearly allows a public comment, review, testimonial, community post, or other public submission, you understand that the material may be visible, copied, indexed, and shared by others. Do not include information you do not want made public.

We may moderate, reject, edit for format, or remove public submissions, but do not undertake to publish or preserve them.

8. BUILT FOR BUSINESS INTEL­LECTUAL PROPERTY

8.1 Ownership

The Website and its Content are owned by or licensed to Built for Business and are protected by copyright, trademark, trade-secret, unfair-competition, and other laws.

Built for Business retains all rights in its names, logos, branding, Website designs, copy, layouts, graphics, videos, downloads, software, code, databases, prompts, models, workflows, methods, templates, demonstrations, reports, research, know-how, and other materials. No right transfers by implication, estoppel, access, display, download, or discussion.

8.2 Limited Website License

Subject to these Website Terms, Built for Business grants you a limited, revocable, nonexclusive, nontransferable, non-sublicensable license to access the Website and view or use Content made available for its intended informational or interactive purpose.

You may download or print a resource only when the Website expressly permits it and only for your internal business evaluation or use. You must preserve notices and may not sell, republish, modify, distribute, or use it to compete with Built for Business unless the resource expressly grants broader rights.

8.3 Marks

“Built for Business,” “Built by Shah,” associated logos, slogans, product names, and service names are trademarks or trade dress of Built for Business or its licensors. You may not use them in a domain, business name, advertisement, keyword metadata, social-media identity, product, service, or publication in a manner likely to cause confusion or imply affiliation without prior written permission.

8.4 Reservation of Rights

All rights not expressly granted are reserved. A permitted use on one occasion does not create a continuing license, waiver, or right to use other material.

9. THIRD-PARTY SERVICES, LINKS, EMBEDS, AND AI FEATURES

9.1 Third-Party Services

The Website may use or connect with Third-Party Services for hosting, security, analytics, advertising, scheduling, video, maps, forms, payments, communications, social media, customer management, electronic signatures, AI, and other functions.

Third-Party Services are controlled by their providers and may be subject to separate terms and privacy practices. Built for Business does not control and is not responsible for a provider's content, availability, policies, security, data practices, charges, decisions, or continued support.

9.2 External Links and Embedded Content

A link, embed, integration, or reference does not imply endorsement, partnership, sponsorship, or responsibility. You use external websites and services at your own risk and should review their terms and privacy notices.

We may remove, replace, or change a link, embed, integration, or provider without notice.

9.3 AI-Assisted Features

Some Website features, demonstrations, communications, or internal workflows may use artificial intelligence, machine learning, automated classification, generated text, transcription, summarization, recommendations, or similar technology.

AI output may be inaccurate, incomplete, biased, nonunique, outdated, or unsuitable. It is provided for general assistance and demonstration, not as legal, financial, medical, employment, safety-critical, or other professional advice. You must apply appropriate human review before relying on or externally using AI output.

9.4 Processing Through AI and Other Providers

When you use an AI-assisted or integrated feature, relevant prompts, messages, files, context, business information, technical data, and output may be transmitted to and processed by selected providers as described in the Privacy Policy.

Do not submit restricted, privileged, or highly sensitive information through an AI feature unless the feature and an accepted agreement expressly support it.

9.5 No Third-Party Beneficiary or Agency

Unless expressly stated, a third-party provider is not a party to these Website Terms, and Built for Business is not the provider's agent. A provider may enforce its own terms and rights independently.

10. PRIVACY, COOKIES, AND DATA PRACTICES

10.1 Website Privacy Policy

Our Website Privacy Policy describes the categories of Personal Information we may collect, the sources and purposes of collection, the categories of recipients, cookies and advertising technologies, communications, retention, security, privacy choices, and applicable rights.

By using the Website, you acknowledge that data will be handled as described in the then-current Privacy Policy. Where Applicable Law requires consent rather than notice, we will seek consent through the relevant form, banner, setting, or other mechanism.

10.2 Cookies and Similar Technologies

The Website may use cookies, pixels, tags, local storage, session-replay or interaction tools, software-development kits, device identifiers, and similar technologies for essential operation, security, preferences, analytics, performance, attribution, advertising, and social-media functions.

You may have choices through a cookie banner, privacy-preference interface, browser settings, device settings, advertising-industry tools, or a legally recognized opt-out preference signal. Disabling a technology may affect Website functionality.

10.3 Information About Other People

If you provide Personal Information about another person, you represent that you have authority and a lawful basis to provide it for the stated purpose and that you have given any notice or obtained any consent required by Applicable Law.

10.4 Client Websites and Client-Controlled Data

Built for Business may build or support websites, forms, communications, advertising, and CRM environments for clients. If you submit information through a client's website, advertisement, form, telephone number, or system, that client—not this Website Privacy Policy—may determine the purpose of collection. Built for Business may process the information on the client's behalf under a client agreement.

Contact the identified client for questions about its privacy practices. Nothing in these Website Terms makes Built for Business the owner of an individual's Personal Information merely because our technology processes it.

11. ACCES­SI­BIL­ITY AND WEBSITE FEEDBACK

11.1 Acces­si­bil­ity Efforts

Built for Business seeks to make the Website reasonably usable for its intended audience and may improve accessibility as technology, standards, content, and business needs evolve.

Unless a specific written commitment says otherwise, we do not warrant that every page, embedded feature, third-party tool, file, video, or historical item conforms to a particular accessibility standard or works with every assistive technology, browser, or device.

11.2 Requesting Assistance

If you encounter difficulty accessing Website information, contact us using Section 18 and identify the page, feature, requested information, assistive technology if relevant, and preferred contact method. We will consider reasonable available alternatives.

Accessibility feedback is not a formal legal notice unless sent through the legal-notice method in Section 18.

12. WEBSITE AVAIL­ABILITY AND DIS­CLAIM­ERS

12.1 Website Provided “As Is”

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE, CONTENT, DOWNLOADS, FORMS, DEMONSTRATIONS, CHAT FEATURES, AI OUTPUT, THIRD-PARTY CONNECTIONS, AND OTHER PUBLIC FEATURES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

BUILT FOR BUSINESS DISCLAIMS EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINTERFERENCE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, SECURITY, AVAILABILITY, COMPATIBILITY, AND ERROR-FREE OPERATION, TO THE EXTENT THOSE WARRANTIES MAY LAWFULLY BE DISCLAIMED.

12.2 Availability and Changes

We do not guarantee uninterrupted access, a particular response time, preservation of a submission, compatibility with a device, or continued availability of a feature. Maintenance, updates, provider action, security events, Internet conditions, demand, technical issues, or business decisions may interrupt or change the Website.

We may add, remove, modify, suspend, restrict, or discontinue Website Content or functionality without liability, subject to an accepted agreement and nonwaivable law.

12.3 Security Disclaimer

We use measures we consider commercially reasonable for the nature of the Website, but no website, provider, transmission, account, storage system, or security control is perfectly secure. You are responsible for using appropriate device security, network security, account controls, backups, and judgment.

12.4 Downloads and Technical Risk

You are responsible for determining whether a download, link, file, code sample, instruction, or tool is appropriate and safe for your systems. We do not warrant that the Website or Content is free from every harmful, corrupted, or incompatible component.

12.5 No Reliance on Future Features

A roadmap, planned feature, beta function, demonstration, preview, statement of direction, or discussion of future technology is not a commitment to deliver or preserve that item. Do not make a purchasing or operational decision in reliance on an unstated future feature.

12.6 Nonwaivable Rights

Nothing in these Website Terms excludes a warranty, duty, defense, or remedy that Applicable Law does not permit the Parties to exclude.

13. LIMI­TA­TION OF LIABILITY

13.1 Excluded Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BUILT FOR BUSINESS AND ITS OWNERS, AFFILIATES, PERSONNEL, CONTRACTORS, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES; LOST PROFITS, REVENUE, SALES, BUSINESS, OPPORTUNITY, SAVINGS, GOODWILL, REPUTATION, OR DATA; BUSINESS INTERRUPTION; COST OF SUBSTITUTE SERVICES; OR SIMILAR LOSS ARISING FROM OR RELATING TO THE WEBSITE OR THESE WEBSITE TERMS, REGARDLESS OF LEGAL THEORY AND EVEN IF ADVISED THAT THE LOSS WAS POSSIBLE.

13.2 Website Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF BUILT FOR BUSINESS AND ITS OWNERS, AFFILIATES, PERSONNEL, CONTRACTORS, LICENSORS, AND PROVIDERS FOR ALL CLAIMS ARISING FROM OR RELATING TO THE PUBLIC WEBSITE OR THESE WEBSITE TERMS WILL NOT EXCEED THE GREATER OF:

1. THE AMOUNT YOU PAID DIRECTLY TO BUILT FOR BUSINESS SOLELY FOR ACCESS TO THE PUBLIC WEBSITE FEATURE GIVING RISE TO THE CLAIM DURING THE THREE MONTHS BEFORE THE EVENT; OR
2. ONE HUNDRED UNITED STATES DOLLARS.

This cap does not govern a purchased service when a separately accepted Service Agreement supplies a different applicable cap.

13.3 Third-Party and User-Controlled Conditions

To the maximum extent permitted by Applicable Law, Built for Business is not liable for loss caused by:

1. a Third-Party Service, network, carrier, platform, browser, device, search engine, social network, AI provider, or Internet condition outside our reasonable control;
2. inaccurate, incomplete, late, unlawful, or unauthorized information supplied by a User;
3. compromised credentials, insecure devices, phishing, or unauthorized activity not caused by our failure to perform an express duty;
4. reliance on general information, AI output, a forecast, example, testimonial, or nonbinding service description;
5. a User's failure to preserve records, maintain backups, review output, obtain professional advice, or take reasonable mitigation steps; or
6. an event of force majeure beyond our reasonable control.

13.4 Essential Allocation

The disclaimers, damage exclusions, and limitations in these Website Terms allocate risk and are an essential basis of access to the Website. They apply independently of another remedy and even if a limited remedy fails of its essential purpose, to the maximum extent permitted by Applicable Law.

13.5 Nonwaivable Liability

Nothing in these Website Terms limits liability to the extent a final binding determination holds that limitation is prohibited for the specific claim and conduct, including liability that cannot lawfully be limited for fraud, willful injury, willful misconduct, or gross negligence.

14. USER RESPON­SI­BIL­ITY AND INDEM­NI­FI­CA­TION

14.1 Your Responsibility

You are responsible for your use of the Website, User Submissions, instructions, accounts, conduct, legal compliance, and decisions made based on Website Content.

14.2 Indem­ni­fi­ca­tion

To the maximum extent permitted by Applicable Law, you will defend, indemnify, and hold harmless Built for Business and its owners, affiliates, managers, members, officers, employees, contractors, licensors, providers, successors, and assigns from third-party claims, demands, investigations, proceedings, damages, judgments, penalties, liabilities, and reasonable costs and attorneys' fees arising from or relating to:

1. your User Submission or information you provide;
2. your breach of these Website Terms;
3. your violation of Applicable Law or another person's rights;
4. your unauthorized access, misuse, prohibited conduct, or security interference;
5. your business, products, services, claims, communications, or activity promoted or described through a User Submission; or
6. a dispute between you and another person arising from your conduct.

14.3 Procedure

Built for Business will provide reasonably prompt notice of a covered claim when failure to provide notice would materially prejudice the defense. You may not settle a claim in a manner that admits wrongdoing by, imposes an obligation on, restricts, or fails to fully release an indemnified party without that party's prior written consent.

Built for Business may control the defense with counsel of its choosing when the claim may affect its rights, reputation, technology, confidential information, other clients, or continuing operations. You will reasonably cooperate. This Section does not require indemnification to the extent prohibited by Applicable Law.

15. SUSPEN­SION, TERMI­NA­TION, AND COPYRIGHT CONCERNS

15.1 Suspension or Restriction

Built for Business may suspend, restrict, block, or terminate your access to all or part of the Website when it reasonably believes:

1. you violated these Website Terms or Applicable Law;
2. your activity threatens security, privacy, availability, providers, Users, clients, or Built for Business;
3. an account, submission, or instruction is unauthorized, fraudulent, deceptive, abusive, or unlawful;
4. a provider or authority requires or reasonably supports the action;
5. payment required under a separate accepted agreement is delinquent and that agreement permits suspension; or
6. continuing access creates material legal, operational, reputational, or commercial risk.

We may act without advance notice when delay would be unreasonable. Suspension of the public Website does not automatically terminate or amend a separate Service Agreement, which remains governed by its own terms.

15.2 Effect of Termination

Upon termination of Website access, the license granted in Section 8 ends. Provisions that by their nature should survive will remain in effect, including provisions concerning intellectual property, feedback, privacy records, disclaimers, liability limitations, indemnification, disputes, interpretation, and accrued rights.

15.3 Copyright or Intellectual-Property Complaint

If you believe Website Content infringes a copyright, trademark, or other intellectual-property right, send a written complaint to the contact in Section 18 containing:

1. your name and contact information;
2. identification of the protected work or right;
3. identification and location of the material you believe is infringing;
4. a description of the basis for your claim;
5. a good-faith statement that the disputed use is not authorized by the rights owner, its agent, or law;
6. a statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act for the owner; and
7. your physical or electronic signature.

We may request additional information and may remove or restrict material while reviewing a complaint. Do not knowingly submit a materially false complaint.

This procedure does not represent that Built for Business operates a service eligible for any particular statutory safe harbor or that every complaint is governed by the same statute.

16. GOVERNING LAW, INFORMAL RESO­LU­TION, AND INDI­VID­UAL ARBI­TRA­TION

16.1 Please Read This Section Carefully

This Section requires most disputes arising from affirmatively accepted Website Terms to be resolved through binding individual arbitration, rather than a lawsuit before a judge or jury. It also prohibits class, collective, consolidated, mass, coordinated, private-attorney-general, and representative proceedings to the maximum extent permitted by Applicable Law.

If a separate Service Agreement governs the dispute, that agreement's dispute-resolution provisions control to the extent of a conflict.

16.2 Governing Law

These Website Terms and disputes arising from them are governed by the laws of the State of California, without regard to conflict-of-law principles that would apply another jurisdiction's law. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement.

16.3 Notice of Dispute and Thirty-Day Informal Process

Before filing arbitration or another permitted proceeding, the complaining party must send an individualized written Notice of Dispute. A notice to Built for Business must be sent both:

1. by email to legal@builtbyshah.com; and
2. by nationally recognized overnight delivery service or certified United States mail, return receipt requested, to 590 West Freedom Avenue, Orange, California 92865.

The notice must identify the person and business involved, contact information, relevant Website activity, facts, legal basis, supporting documents reasonably available, requested relief, and a personally signed certification that the notice is submitted in good faith.

The Parties will attempt in good faith to resolve the dispute for thirty calendar days after receipt of a complete notice. Either Party may request a confidential telephone or video settlement conference attended by representatives with settlement authority.

16.4 Agreement to Arbitrate

Except for matters expressly excluded below, every dispute, claim, or controversy arising from or relating to the Website, Website Content, a User Submission, communications, these Website Terms, their formation, acceptance, interpretation, breach, enforcement, validity, or termination will be resolved exclusively by binding individual arbitration.

The arbitration will be administered by the American Arbitration Association (“AAA”). The AAA Commercial Arbitration Rules will apply to a business or commercial dispute. If AAA determines that its Consumer Arbitration Rules are legally required for a particular individual dispute, those rules will apply to that dispute to the extent required.

If AAA is unavailable or declines to administer the arbitration, JAMS will administer it under the rules most reasonably corresponding to the nature of the dispute. If both are unavailable, a court permitted under Section 16.10 may appoint a neutral arbitrator under the Federal Arbitration Act.

16.5 Arbitrator and Authority

The arbitration will be decided by one neutral arbitrator who is a retired judge or attorney with substantial experience in commercial contracts, technology, marketing, online services, data, or the principal subject of the dispute.

Except where nonwaivable law requires a court to decide, the arbitrator has authority to decide disputes concerning formation, interpretation, applicability, scope, validity, and enforceability of the arbitration agreement, including whether a claim is arbitrable and whether a condition precedent was satisfied.

The arbitrator may award relief available under Applicable Law on an individual basis but may not rewrite these Website Terms, award relief to a nonparty, or conduct a prohibited representative proceeding.

16.6 Orange County Seat and Remote Proceedings

The legal seat and exclusive place of arbitration is Orange County, California. Any in-person hearing will occur in Orange County unless the Parties agree otherwise or nonwaivable law requires a different location.

Built for Business may elect secure remote conferences, procedural hearings, testimony, or final hearings when reasonably efficient and permitted by the applicable rules. A remote proceeding does not change the legal seat.

16.7 Individual Proceedings Only

Each dispute must proceed only on an individual basis. To the maximum extent permitted by Applicable Law:

1. no claim may be arbitrated or litigated as a class, collective, consolidated, mass, coordinated, private-attorney-general, or representative action;
2. claims of separate Users or claimants may not be combined or coordinated without the written consent of every Party after the disputes arise;
3. an arbitrator may award relief only to the individual claimant and only to the extent necessary to resolve that claimant's claim; and
4. no arbitrator or administrator may certify a class or award relief to a nonparty.

If a final binding decision holds that a particular claim or requested remedy cannot lawfully be subjected to this waiver, that claim or remedy will be severed and may proceed in a court permitted under Section 16.10 only after arbitrable individual claims are completed, unless nonwaivable law requires otherwise.

16.8 Jury-Trial Waiver

Arbitration is decided by an arbitrator and not by a judge or jury. Discovery and appellate review may be more limited than in court. By accepting these Website Terms, each Party knowingly and voluntarily waives the right to a jury trial for every arbitrable dispute.

For a dispute that is properly permitted to proceed in court, each Party also waives a jury trial to the maximum extent permitted by Applicable Law. If that backup waiver is unenforceable, its invalidity does not affect the agreement to arbitrate.

16.9 Arbitration Fees and Award

Fees and costs will be allocated under the applicable administrator rules and Applicable Law. Each Party will initially bear its own attorneys' fees and internal costs, subject to any fee-shifting right provided by a statute, these Website Terms, or the arbitrator's lawful award.

The arbitrator will issue a written, reasoned decision. Judgment on the award may be entered in any court with jurisdiction. Review and appeal are limited to the grounds provided by the Federal Arbitration Act or other nonwaivable law.

16.10 Limited Court Proceedings

Notwithstanding the arbitration requirement, either Party may use an appropriate court solely to:

1. bring an individual claim within a small-claims court's lawful jurisdiction;
2. compel or stay arbitration;
3. obtain temporary, preliminary, or provisional relief necessary to protect Confidential Information, intellectual property, security, account access, or the status quo pending arbitration;
4. enforce an arbitration subpoena where court assistance is legally required;
5. confirm, correct, vacate, or enforce an arbitration award on legally permitted grounds; or
6. adjudicate a claim finally determined to be nonarbitrable.

For those proceedings, the Parties submit to the exclusive jurisdiction and venue of the state courts located in Orange County, California, and the United States District Court serving Orange County, subject to subject-matter jurisdiction and nonwaivable law.

16.11 Governmental Rights

Nothing prevents a person from reporting suspected unlawful conduct to a governmental authority, responding to compulsory legal process, or participating in an agency proceeding to the extent that right cannot lawfully be waived. A private claim for individual relief remains subject to arbitration to the maximum extent permitted by law.

16.12 One-Year Claim Period

To the maximum extent permitted by Applicable Law, a User must commence arbitration or another permitted proceeding against Built for Business within one year after the claim accrued. If Applicable Law does not permit that period for a particular claim, the shortest lawful period applies.

16.13 Survival and Severability

This arbitration agreement survives discontinued Website use, account closure, cancellation, termination, and any permitted assignment. Its provisions are severable and will be reformed narrowly where necessary to preserve individual arbitration to the maximum lawful extent. An invalid or ambiguous provision will not be interpreted as consent to class or representative arbitration.

17. CHANGES, NOTICES, AND GENERAL TERMS

17.1 Changes to These Website Terms

We may update these Website Terms prospectively to reflect changes in the Website, law, security, providers, practices, or business operations. The updated version will identify a new “Last Updated” or effective date and will be posted through a reasonably accessible link.

For a material change, we may provide additional notice through the Website, email, account, or another reasonable method. If Applicable Law requires renewed affirmative consent, the change will not bind you through continued use alone and we will request the required consent.

An update does not retroactively alter an accrued claim or a separately accepted Service Agreement unless a lawful accepted amendment expressly says so.

17.2 Notices From Built for Business

We may send ordinary Website notices to the email address, telephone number, account, Portal, or communication channel you provide, or post them conspicuously on the Website. Formal notices under a Service Agreement are governed by that agreement.

17.3 Assignment

You may not assign or transfer these Website Terms or an account without our prior written consent. Built for Business may assign these Website Terms in connection with an affiliate reorganization, merger, financing, acquisition, sale of equity or assets, transfer of the Website or business, or similar transaction, or to a successor that assumes the applicable obligations.

17.4 No Waiver

A failure or delay in enforcing a provision is not a waiver. A waiver must be in a written record authorized by the waiving Party and applies only to the stated circumstance.

17.5 Severability

Except for the arbitration-specific rules in Section 16, if a provision is held invalid or unenforceable, it will be enforced to the maximum lawful extent or reformed narrowly to reflect its purpose, and the remaining provisions will continue in effect.

17.6 Entire Agreement for Public Website Use

These Website Terms, the Website Privacy Policy, and additional feature terms expressly incorporated into them form the complete agreement concerning public Website use. They supersede prior Website-use terms concerning the same subject.

They do not replace a Service Agreement, proposal accepted as a contract, nondisclosure agreement, data-processing agreement, or another separately signed agreement.

17.7 Interpretation

Headings and summaries are for convenience. “Including” means “including without limitation.” The singular includes the plural when context permits. “May” indicates discretion or permission; “will” identifies an obligation. A reference to law includes amendments and successor provisions to the extent applicable.

17.8 No Third-Party Beneficiaries

Except for persons expressly entitled to indemnification or liability protection, these Website Terms do not create enforcement rights for a third party.

17.9 Force Majeure

Built for Business is not responsible for delay, interruption, or nonperformance caused by events beyond its reasonable control, including provider outages, cyberattacks, Internet or utility failures, government action, war, civil disturbance, disaster, severe weather, labor disruption, public-health events, or widespread technology failure.

18. CONTACT INFOR­MATION

Questions about the Website or these Website Terms may be sent to:

Built by Shah LLC dba Built for Business
Website: https://builtforbiz.io
General Support Email: support@builtbyshah.com
Legal Notice Email: legal@builtbyshah.com
Legal Notice Mailing Address: 590 West Freedom Avenue, Orange, California 92865

For privacy questions or requests, use the contact method in the Website Privacy Policy. A general support inquiry does not constitute a Notice of Dispute unless it satisfies Section 16.3.